Stuck? Write to us.
A person reads every message. Say what you did, what you saw and which device you use.
Contact
Email support@renav.app. Please do not send your balances or passwords.
Why did my net worth not change?
A balance is a snapshot you record. Renav does not watch your bank. When the real number moves, open the account and choose Update balance. Renav keeps the new figure and the date.
How do I back up, and restore?
In Settings, choose Export. It saves everything you have recorded to a file. To restore, choose Import in Settings and pick that file. Import adds and updates. It never deletes anything.
How does household sharing work?
With Plus, invite someone you trust from Settings. Each account is Shared or Only me: a Shared account is seen and changed by everyone in the household, an Only me account by you alone. You can switch an account either way at any time.